You can create different staff user accounts that give access to specific areas of the merchant portal.
Staff user
A staff account allows a user (e.g. the manager at a location) to create and manage deliveries. You can associate a default location with the user so that when they log in, the portal is pre-filtered to show them deliveries for their location.
Note: The associated location is meant to focus the user towards deliveries for that location. It's possible for a staff user to remove the location filter and create/ manage deliveries for other locations.
To create a staff user:
- Log in to your merchant portal
- Click on Profile and Users in the menu
- Click the Other Users tab
- Click the Add Staff User button
- Fill in the required user info
- For the location, choose the user's associated location from the dropdown.
There's also a an X that appears on the right side when hovering over the location. If you don't want your user to be associated with a location, click the X to clear that.
Note: A staff user with no associated location will see by default all deliveries when logging in, and will default to the primary location when creating deliveries. - Click the Create button
- The system will send a reset password email to email you entered in the form. From that email, set the staff user's password
- The user can now log in to the merchant portal
To Edit or Delete a staff user:
- Log in to your merchant portal
- Click on Profile and Users in the menu
- Click the Other Users tab
- Click Edit or Delete next to the desired user account