We recommend printing labels and attaching them to the packages just before pinging drivers.
If you make any address changes, or have unbundled a route that you have already printed labels for, you must re-print labels for any deliveries affected by this.
A good rule of thumb is if any information shown on the Trexity label changes, you should reprint your label. This includes:
- Route IDs
- Order IDs
- Delivery addresses or instructions
- Recipient names
When in doubt, check your label status.
You have a route containing 5 deliveries, one of your customers request an address change. You have two options:
- Remove the requested delivery out of the route and handle it separately.
- Unbundle the entire route, make the change, and re-bundle into new routes.
If you chose option #1, you'll only have to re-print the label for that selected delivery. You can always choose to bundle it again later with the next batch of deliveries if you wish.
If you chose option #2, you'll need to re-print labels for every delivery as the new routes will be different.