Deliveries can be posted based on 2 sets of delivery hours:
Trexity's operating hours
These are the operating hours in each service city. The platform will prevent deliveries from posting outside of these hours. If you have questions about the operating hours for your city, please contact firstname.lastname@example.org.
Your delivery hours
You can set the hours within which you are available for deliveries in the merchant portal.
Click Profile in the menu and scroll down to Advanced:
- Choose the correct timezone
- Set your operating hours for each day of the week
Set your store hours to reflect when people will be there. They do not have to match your public store hours, but someone does need to be onsite for couriers to pick up a delivery.
The platform will prevent your deliveries from posting outside of these hours. Please note: even if your hours run longer than Trexity's operating hours, deliveries can still only be posted within Trexity's operating hours.